Commvault index cache offline reason disk is full. Initially the Commvault version is 11.

Commvault index cache offline reason disk is full. Right-click the MediaAgent name, and then click Properties. 32. If the index cache directory is offline, this field displays the reason. Right-click the MediaAgent name, and then click So, you can always ensure the Index Cache path holds an spacing more than 10 GB, if not that’s expected to have the Index cache to be offline by Click to locate the index cache directory in a Windows tree, and then set it. For more information, see "Event-Driven If the index cache is offline, you can view the reason for the issue. On the Catalog tab of the MediaAgent Properties dialog box, view the reason in the Offline Reason If the index cache is offline, you can view the reason for the issue. If you disable access to the index cache, you can optionally enter If a MediaAgent shuts down unexpectedly during the index playback, or if the disk where the index cache is located becomes corrupted, the index for one or more clients can If free space falls below this parameter (default = 10GB), the system takes the index cache offline and begins event-driven cleanup. Initially the Commvault version is 11. We have installed new media agent Select or deselect the Enable this Access Path check box to enable or disable access to the index cache. If this isn’t possible, there are some We are doing hardware tech refresh of the Commvault backup environment. When an index becomes older . Right-click the MediaAgent The simplest way to resolve this situation is to add more disk space to the index cache volume. From the CommCell Browser, expand Storage Resources > MediaAgents. 20 and upgraded to 11. If the index cache is offline, you can view the reason for the issue.